M
rs.
Gonny Pol
Country
United Kingdom
Job title
Surveyor
Organisation
Health and Social Care Quality Centre
Email address
Website
Biography
Gonny joined Dutch Institute for Healthcare Improvement (CBO) in 1992 after 14 years of practice as physiotherapist, following her increased interest in quality improvement. At that time the CBO was just beginning with a dedicated support program for quality improvement in allied health professions and Gonny made a substantial contribution in its development and implementation. Her expertise covers a broad range of quality improvement methodologies and approaches including: support for quality policy development at professional organization (association) level; guidance of peer-review programs and audits; development of practice guidelines and protocols; process re-design and improvement. In addition, Gonny was an excellent and frequently asked for trainer and lecturer on areas of her expertise. In 2003 and 2004 Gonny also worked for the Knowledge department of CBO, helping to set up the training centre (CBO Quality Academy) and organising large national and international conferences.
Gonny left the CBO and decided to continue her carrier in the United Kingdom. In February 2005 she joined the Health Care and Social Quality Centre (HSCQC) in the SIMPATIE project as a surveyor in the Mapping exercise, in which the European Society for Quality in Healthcare (ESQH) is the lead partner. The HSCQC acts as the London Office for ESQH and is undertaking the Mapping Exercise on behalf of ESQH.
Description organisation
The HSCQC was set up in 1999 by Andrew Corbett-Nolan, who had been working in healthcare quality within the NHS and at the King’s Fund for around a decade. Clinical governance was a fairly newly planted discipline at that time, and there were no independent reference and resource centre for health and social care colleagues to use to help build capacity.
The Centre, from premises in a community centre in Lambeth, has worked with most of the main NHS central quality related organisations (such as the NHS Modernisation Agency, the National Patient Safety Agency, the NHS Leadership Centre, the Commission for Health Improvement, the Department of Health, the Healthcare Commission, etc) as well as many local NHS organisations. We have worked abroad too, in particular we act as the London Office for the European Society for Quality in Healthcare and have undertaken substantial work in the Republic of South Africa. The Centre has branches in Cardiff and Cape Town
The main work programmes of the Centre are:
Research and consultancy, undertaken by a network of staff and independent associate consultants and staff research assistants
Education programme, including conferences, seminars, workshops and think tanks
Benchmarking networks on clinical governance, risk management and the implementation of the NSF for Older People
Membership Network of some 300 colleagues interested in health and social care
Connecting, through the Centre’s database of 12,000 contacts, website and partnership with other quality related organisations, colleagues interested in improvement and quality in health and social care
Mentoring and learning sets to help individuals develop as leaders in quality
Publications. Apart from occasional papers and our newsletter news@thecentre we publish, in partnership with the national charity Counsel and Care, CARE which is a specialist newsletter on the implementation of the NSF for Older People
ONELINER
patient safety
I have a dream: A dream wherew SIMPATIE brings people (professionals & patients) all over the world together for a safe Safer Safest healthcare
Publications
patient safety