WP2 Appendix A - Framework for data collection

The combination of product and actors results in a 2-dimensional framework
or matrix with nine compartments of activities.




FOR EXAMPLE,

Below is a first draft framework based on the brainstorm of the reference group on the 3rd of April 2005.
If one attempts to fit the areas tackled in the questionnaire into the cells below, they mostly fit into the
first two rows of cells. Tools (WP 4, 5, 6) fit into the third row.

targets ↓ Level of actors �� NATIONAL BODIES CONCERNED WITH HEALTHCARE Politicians Regulators Stakeholders Insures Alliances for professionals Consumer platforms ……………………… SPECIALIST PATIENT SAFETY ORGANISATIONS Researchers/ academics Educational institutes National agencies Patient safety specialised organisations Quality for healthcare organisations Alliances for patients ……………………… LOCAL HEALTHCARE ORGANISATIONS - Healthcare organisations - C. Executives & Managers - Professionals - Quality & Risk managers - Patients ……………………… SYSTEM DESIGN Activities at national level that contribute the design of safer patient care systems Activities in specialist organisations that contribute the design of safer patient care systems Activities at local level that contribute the design of safer patient care systems IMPROVE Activities at national level that contribute the improvement of safer patient care systems Activities in specialist organisations that contribute the improvement of safer patient care systems Activities at local level that contribute the improvement of safer patient care systems CONTROL Activities at national level that contribute the control of safer patient care systems Activities in specialist organisations that contribute the control of safer patient care systems Activities at local level that contribute the control of safer patient care systems

targets ↓ Level of actors �� NATIONAL BODIES CONCERNED WITH HEALTHCARE SPECIALIST PATIENT SAFETY ORGANISATIONS LOCAL HEALTHCARE ORGANISATIONS SYSTEM DESIGN �� Laws & regulations �� Taxonomy / Classification �� Communication �� Surveys �� Campaigns �� �� Education �� Agencies / bodies �� Literature �� �� Taxonomy & Classification �� Culture �� Incentive system �� Confidentiality �� Communication between professional �� Communication patient ↔professional �� IMPROVE �� Standards & guidelines �� Reporting systems �� Analyzing systems �� Solutions �� Patient information �� Research �� �� ICT-system �� Quality methods, a.o. peer review systems, breakthrough) �� Tools �� Innovations �� Patient education �� Research �� �� Reporting systems �� Analyzing systems �� Quality methods, a.o. peer review systems, breakthrough) �� Improvement actions �� Discussions points �� Safety officers & Risk managers �� Patient information �� Patient involvement �� Research �� CONTROL �� Patient information �� Networks �� Experts �� Priorities on national health agenda �� Rating systems �� Indicators �� Accreditations systems �� �� Topics, e.g. infections, pharmaceutics, �� �� Benchmark system �� Topics �� Examples �� Specialised professionals �� Empowerment issues �� �� Best practices �� Control systems �� Indicators �� Data �� Complaint systems