Summary Objectives Organisation Results to be achieved Deliverables fulfilled Overall approach taken Introduction to Indicators Defining an indicator Purpose of the use of indicators Key characteristics of an ideal indicator Rate-based versus sentinel indicators Indicators related to structure, process, and outcome Generic and disease specific indicators Indicators related to type of care, function, and modality Risk adjustment Specific Characteristics of Patient Safety Indicators Definitions, aims, and interpretation Areas for development and use of patient safety indicators Specific issues of data quality, validity, and reliability of PSIs Description of the Work Objectives of European Patient Safety Indicators Organisation Methodology The Stepwise Assessment Indicator Framework Approach Established Patient Safety Indicators Evaluation of the PSIs Recommendations for application of the PSIs established PSIs in Europe Aspects to be considered concerning application of the PSIs Patient Perspectives Main conclusions and recommendations --- References (in pdf) - for an HTML-file see here